"A satisfied customer is the best business strategy of all" said Michael Le Boeuf. So, constant attempts to improve customer care are vital for any business. This article just lists a few effective ways by which your business can flourish.
The first step to improve customer care is done by having good communication. Personal interaction with your customers is always favored and can boost your business multifold by word of mouth. Offering freebies is another strategy. People always like to get something more for what they spend. So always try to offer something, even a free subscription to your e-zine.
Build up a website and interact with your customers regularly. Ask for their feedback after every interaction and deal with their disappointments quickly. Always be patient with your customers. Never turn your back on them even when you are incapable of serving them, send them to someone who can. These are sure shot ways to improve customer care.
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